Once the order has been dispatched from our warehouse. The tracking information will be sent via email as soon as this happens.

You should have received a tracking link via email, please check your email, check junk in-case the email got sent there. Alternatively you can check your account on our website if you registered an account with us.

Your order will be dispatched as soon it's processed by our warehouse. Our order processing times are: 3-5 Business Days depending on product design. Most of our items are made upon order to ensure the best quality for our customers.

Please contact us at support@miarwatches.com

If it has been 60 days not delivered, please contact us for a resend or full refund.

Please email us directly and do not reach out to our Facebook or Instagram as our support teams do not handle them.

Please firstly check to see if we haven't sent you multiple tracking numbers as some orders are split into different packages in order to avoid additional fees, or if it is our of stock at one of the warehouses. If you this isn't the case please contact our support team.

Send us a email at support@miarwatches.com containing clear images of the damaged item.

Yes, we currently ship to over 50 countries!

Shipping times vary depending on your country of residence. For more information please visit Shipping Information

You may be required to pay duties and taxes depending on the laws of your country of residence.

We do not provide prepaid return labels; you are responsible for covering shipping costs to return.

Please DO NOT send your order back to the return address on the package.

Returns/Exchanges
Our policy lasts 30 days. If 30 days have gone by since your order was delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please be sure to send us your item(s) back in full accordance with our Return Policy:

• Items must be sent back within 30 days of the delivery date.
• Items must have original tags attached and show no signs of wear. Returned in their original packaging.
• All returns must include an cover letter that clearly indicates your order number, contact information, which items are being returned and the reason for the return. If this is not filled out correctly, your return may experience issues in processing.
• All returns are refunded to original payment method.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• Returns are processed within 5-7 business days after your item(s) are delivered to us.
• Damaged, defective, or incorrect items must be reported within 7 days of delivery.
• Return drop-offs are not accepted at our DC or corporate office.